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Analyzing the it support technician These professionals are dedicated to operating the computer equipment of your company and those of other clients who also sign a contract with their company. They can be professionals hired by a company that provides services or freelancers who offer their skills to companies like yours. Its main function is to install, test, maintain and update the equipment of its customers , talking about both software and hardware. In addition, they can work in situ, that is, move to your company or do it remotely , accessing your equipment from where they have their office. What are the specific functions of a computer support technician? Offer advice on everything related to the configuration and use of computers. They can do it over the phone if they are simple questions or in person if a more thorough analysis is needed. Install software: When an update or new tools are needed, they can help you get everything up and running so you can use it as so